Swyft Legal Privacy Policy

Last updated: May 9, 2024

1. INTRODUCTION

This Privacy Policy discloses the policies of Swyftlegal.com (the “Website”) and its operator Swyft Filings, LLC (collectively “we” or “us”) regarding the collection, use and disclosure of information you submit to us through and in connection with the use of Website.

2. USER CONSENT

By accessing or otherwise using the Website, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of the Website’s Terms of Service. You expressly consent to the processing and use of your information as described herein.

3. TYPES OF INFORMATION COLLECTED

“Personal information” is data that identifies, relates to, describes, can be used to contact, or could reasonably be linked directly or indirectly to you. For purposes of this Policy, there is no meaningful distinction between the terms “personal information” and “personal data.”

As you visit or use our Website or otherwise interact with us, we collect the following categories of personal information about you:

Identifiers (such as names, nicknames, online identifiers, company names, email addresses, addresses, postal addresses);
Other Personal Information (such as phone numbers, account information, passwords, text-based customer support messages, areas of law you need assistance in, brief descriptions of your legal matters, and documents you upload to the Website);
Commercial Information (such as services you have purchased in connection with the Website);
Internet Information (such as account settings, the user agent identification string associated with your device, which includes information about your hardware and software, and device configuration, information about your searches or interactions with features of our Website; sites or pages visited; access times; referring/exit pages; clickstream data; and performance of our Services.);

You may choose not to provide some of the personal information described above. Please note, however, that many of our services require some personal information to operate, so if you choose not to provide the personal information necessary to operate and provide you with a particular service or feature of that service, you may not be able to use that service or feature.

We do not proactively collect any other sensitive personal information, such as health-related information, political opinions, religious beliefs, or genetic data.

4. COLLECTION OF PERSONAL INFORMATION

We receive the following categories of personal information from the Swyft Filings website after you opt-in to receive legal plan services:

Identifiers
Other Personal Information
Commercial Information
Internet Information

We collect the following categories of Personal Information you voluntarily submit to us through the Website, chat, or over the phone.

Identifiers
Other Personal Information
Internet Information

As you use our Website, we generate certain personal information about you, including through automatic data collection. We may automatically collect information about your interactions with the Website or communications you receive (such as email) using certain technologies, such as cookies, web beacons, third-party platforms, and other technologies. Specifically, we generate, or direct third-party service providers to generate, the following categories of personal information about you:

Identifiers
Other Personal Information
Internet Information

We do not proactively collect sensitive personal information, such as health-related information, political opinions, religious beliefs, or genetic data.

5. COOKIES AND OTHER TRACKING TECHNOLOGIES

Cookies are small pieces of data contained in text files, which are stored on your computer or other device when websites are loaded in a browser.

A. First Party Cookies. Swyftlegal.com utilizes cookies, web beacons, and other technologies to allow the Website to "personalize" itself for each user by remembering information about the user's visit to the website. For instance, by using the cookies generated by Swyftlegal.com (“First Party Cookies”) your information is retained so you do not have to continually log back into your account each time you move to a different page. First Party Cookies remain associated with you. However, no third party may use the information we collect through our First Party Cookies for their own purposes. Deletion of these cookies may result in limited functionality of the Website and associated services.

The use of these technologies by such third parties is subject to their own privacy policies and is not covered by this Policy, except as required by law.

B. Opting Out of Cookies and Other Tracking Technologies. See section 12.B for your rights regarding opting out of cookies.

6. COLLECTION OF ANONYMOUS INFORMATION

We use technology to passively collect and store certain information that is not tied to a specific identified user. This information is sufficiently de-identified according to the standards of applicable laws and will not be associated with an identifiable individual.

7. STORAGE AND PROTECTION OF YOUR INFORMATION

A. Location. Your Personal Information may be processed and stored outside of your jurisdiction where laws regarding processing of Personal Information may be less stringent than the laws in your country or state. Your Personal Information will not, however, be used or disclosed for purposes for which you have not given consent or which are not permitted under applicable law.

B. Protection. We have put in place safeguards to provide adequate protection for the storage and transfer of personal information, including the presence of a SSL certificate and other encryption protocol in accordance with applicable legal requirements.

C. Storage of Credit Card Information. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure your credit card information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we implement additional generally accepted industry standards. Because fees are set to auto-renew, we maintain access to your credit and debit card information through a third-party payment processor. We do not store your credit card or debit card information ourselves. We do not access such information for other purposes without your permission. While credit or debit card information is safeguarded through our third-party service provider, no method of electronic storage is 100% and we cannot guarantee its absolute security. When your credit or debit card account information is being transmitted through our Website, it will be protected by security protocols.

D. Disclaimer of Guaranty of Security.We believe we have taken reasonable steps to protect your Personal Information. No one can fully guarantee or fully eliminate all risks associated with Personal Information and we make no such guarantees.

E. Notification. If we become aware of a security breach that materially affects you, we shall promptly notify you in accordance with applicable legal requirements.

F. Retention. Unless there is something in this Policy to the contrary, we may retain each category of your personal information we collect for as long as your account is active and for a period of time thereafter to allow you to re-activate your account without loss of information. We may also retain your personal information as necessary to:

Maintain logs and business records for analysis, security, and/or audit purposes
Comply with record retention requirements under the law
Deal with any complaints regarding the Website
Comply with our legal obligations, protect or defend our rights, resolve disputes and enforce our contracts

8. USE AND DISCLOSURE OF PERSONAL INFORMATION

A.General Use of Personal Information.We use your personal information for the following purposes (“Purposes”) to:

Provide the Services, which includes providing you with the services, products, and functionality offered through our Website and fulfilling your requests, including filing intellectual property applied.
Authenticate your account credentials and identify you, as necessary, to log you in to the Website and ensure the security of your account

Communicate with you about your account or use of our services, products, and/or functionality; respond to, or follow up on, your comments and questions; and otherwise provide customer service.

Send you marketing communications, including communicating with you about services or products offered by Swyft Filings, our Group Companies, or our business partners and other marketing communications that we believe you would be interested in, as permitted by law.

Show your purchases made through the websites, applications, and services of our group company on your account page.

Authenticate your credit or debit card account information

Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity

Create anonymized information, which will be completely de-identified from your personal information

Comply with our policies, procedures, and legal obligations, including complying with law enforcement or government authority requests, addressing litigation-related issues, and exercising rights or obligations conferred by law

As otherwise consented to by you and as required or permitted by applicable law.

If you give your consent to any further use of personal information, you can withdraw that consent at any time by contacting us using the details set out below

Swyftlegal.com is part of an affiliation of companies owned by the same ownership group (collectively, “our Group Companies”). In some cases, we may receive personal information from our Group Companies, and we may share personal information with our Group Companies.

You have choices about your personal information, and in some circumstances, you may have the right to opt-out or object to our uses of your personal information for these Purposes. For more information, or to exercise these or other rights (where available), see Section 12. Your Choices and Rights below.

B. Electronic Communications. Consistent with the above Purposes and as is permitted by applicable law, we may communicate with you via electronic messages, including email and live chat platforms to:

Send you information relating to our products and services, including receipts, updates, security alerts, support and administrative messages.
Send you marketing communications. In other situations, subject to the Your Choice and Rights section below and applicable law, we may communicate with you about offers, promotions, rewards, upcoming events, and other news about products and services offered by Swyft Filings, our Group Companies, and other business partners.
You can opt in to receive SMS messages from Swyft Filings via a one-click confirmation through email or the customer web portal.
If you’d like to stop receiving SMS messages from Swyft Filings, you can let us know by replying STOP to any SMS message you receive from us. You can also opt out by emailing [email protected].

C. Disclosure of Personal Information to Third Parties. We do not sell your personal information. We disclose the personal information we collect (or otherwise generate or obtain) as follows:

With Our Group Companies.We share your information with our Group Companies. The purpose of disclosure to our Group Companies is to provide you with integrated services, such as mail receipt and registered agent services, to provide customer support, and to analyze how users use our independent and affiliated platforms. The use of the information by the Group Companies is subject to each of their respective Privacy Policies. We disclose the following categories of personal information with Group Companies:

Identifiers;
Other Personal Information; and
Commercial Information

With Participating Attorneys. The attorneys participating in the Legal Plan to provide users with legal services receive items of information to provide services to you. The information will be held by these attorneys subject to the privacy policies of these attorneys, as well as the applicable ethics rules they are subject to. We disclose the following categories of personal information to Participating Attorneys:

Identifiers; and
Other Personal Information

With Business Affiliates. We share information with other third-party business partners only with your express consent. We allow you to opt in to third-party offers through our website. When you affirmatively opt in, we transmit only as much of your personal information as is necessary. We disclose the following categories of personal information with Business Affiliates:

Identifiers;
Other Personal Information; and
Commercial Information

To protect our rights and property. We may disclose your information to third parties when we believe in good faith that disclosure is necessary to protect our rights, our property, the integrity of the Website, personal safety, or the interests of you or any other person, and to detect, prevent and/or otherwise address fraud, risk management, security, or technical issues. We may disclose the following categories of personal information to protect our rights and property:

Identifiers;
Other Personal Information;
Commercial Information; and
Internet Information

To process payments. To use services on the Website, we require credit or debit card account information. When you submit your credit or debit card account information through our Website, we share that information with third-party payment processors and other third-party service providers (including, but not limited to, vendors who provide fraud detection services to us and other third parties) to the extent necessary to meet our contractual obligations to you, to meet our legitimate interests in preventing fraud and other misuse of our platforms, or with your consent where this is required by law. We disclose the following categories of personal information with third parties to process payments:

Identifiers;
Other Personal Information; and
Commercial Information

In the event of a corporate transaction. We may disclose or transfer your information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding. We may disclose the following categories of personal information in connection with a corporate transaction;

Identifiers;
Other Personal Information;
Commercial Information; and
Internet Information

To comply with and as required by law. We may disclose your personal information to government authorities or other relevant third parties in order to comply with applicable legal requirements, judicial proceedings, court orders, legal process, or lawful requests from governmental authorities. We may disclose the following categories of personal information to comply with and as required by law:

Identifiers;
Other Personal Information;
Commercial Information; and
Internet Information

At your request. We also share your information as directed or requested by you or subject to your consent. We may disclose the following categories of personal information at your request:

Identifiers;
Other Personal Information;
Commercial Information; and
Internet Information

In some circumstances, you may have the right to opt out or object to our sharing of your information with certain third parties. For more information or to exercise these or other rights, see Section 12. Your Choices and Rights below. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

D. Processing Bases and Consequences. When we process your personal information, we rely on the following legal bases:

Performance of the contract we have with you, such as using your information to carry out your entity formation by sharing your information with the applicable government office.
Compliance with legal obligations to which we are subject, such as tax obligations, and when we are obliged to comply with lawful requests from competent authorities such as law enforcement.
To serve our legitimate interests, provided that such processing does not outweigh your rights and freedoms. The processing may also be pursuant to other applicable legal bases for data processing.

E. Anonymous Information. We also reserve the right to create Anonymous Information records from the Personal Information collected directly from you by excluding information that we believe in good faith prevents it from being directly identified to a specific user such as your name. This would include any comments or feedback you provide us which becomes our property and we reserve the right to use any such material with your Personal Information redacted in perpetuity for any reason we deem appropriate including, but not limited to, marketing and/or improvement of the Website, without royalties or compensation to you. Any such Anonymous Information is subject to terms of this Privacy Policy applicable to all Anonymous Information.

We may also share some or all of your Personal Information (other than credit card information) with advertisers about whom you have inquired and/or engaged for services from the Website. If you do not want any Personal Information shared with the advertisers, then do not click on their advertisements or purchase their services from the Website.

9. USE AND DISCLOSURE OF ANONYMOUS INFORMATION

This Privacy Policy does not limit our use or disclosure of any Anonymous Information in any way, and we reserve the right to use and disclose Anonymous Information to our partners, advertisers and other third parties in our absolute discretion.

10. THE ABILITY OF OTHERS TO VIEW YOUR INFORMATION

When you use the Website, certain information you post or provide on the publicly available portions of the Website may become publicly available and may be collected and used by others, including people outside of the control of the Website. We have no obligations with respect to any information that you post to publicly available parts of the Website.

11. THIRD PARTY SITES AND ADVERTISING

The Website may contain links to other sites that are not owned or controlled by Swyftlegal.com such as links to the websites of attorneys participating in the legal plan, or review aggregate websites. We are not responsible for the privacy practices or the content of such other websites and this Privacy Policy does not apply to any other sites. We make no representation regarding the privacy practices of any other sites regardless of whether we advertise on those sites or provide a link to those sites from our Website. Should you be directed to any third party site from the Website, we are not responsible for the acts of the third party site.

12. YOUR CHOICES AND RIGHTS

A. Ability to Unsubscribe.

Should you receive a promotional email from us, you may “opt-out” of receiving additional promotional email communications from us by following the unsubscribe instructions on the emails. You may also contact us directly at [email protected]. This applies to promotional communications and not administrative communications we feel are necessary to provide the services on the Website. Please understand that unsubscribing is not immediate and may take up to five business days to complete.

B. Cookies

Opting out of First Party Cookies. If you'd rather we didn't use Swyftlegal.com cookies when you visit us, click here for information on how to configure your browser settings to reject cookies. Please note, disabling these types of cookies will result in limited functionality of our Website and services.
Do Not Track Requests. We do not currently have a mechanism to respond to “Do Not Track Requests” at this time.

C. Sharing with Business Affiliates.

We do not automatically share your personal information with third party business affiliates without your consent, except for any such disclosures that are necessary to fulfill the services you contracted for with us to provide the services of our Website. All other disclosures to third party business affiliates are only made through your affirmative actions, by indicating on the Website that you are interested in third party services. To prevent the disclosure of your personal information to these third party business affiliates, do not opt-in for the service.

D. Access and Correction of Your Information.

If you have created an online account with us and would like to update your personal information, you can access your account to view and update your information. You may also contact us as described in section 15. Contact below.

E. Notice to California Residents. Residents of California have the following rights with respect to your personal information that we retain:

The right to request that we disclose to you the categories of personal information we have collected about you, specific pieces of personal information collected about you, the sources of that personal information, the commercial purpose of collecting your personal information, and the categories of third parties that personal information is disclosed to. You also have the right to direct us to disclose personal information to another entity.
The right to request that we delete any personal information about you which we have collected from you. We may deny this request if the personal information is necessary to complete a transaction, detect security incidents, debug products, exercise free speech, comply with the California Electronic Communication Privacy Act, engage in research for public benefit, enable internal uses aligned with consumer desires, or comply with legal obligations;
The right to request that we correct any inaccurate personal information we have about you;
The right to limit the use of any sensitive personal information that you have disclosed;
The right not to be discriminated against for exercising your consumer rights.

We do not sell your personal information. We do not share your personal information for purposes of cross-context behavioral advertising. If we begin to sell your personal information or share your personal information for the purposes of cross-context behavioral advertising in the future, California residents will be able to opt out of the sale or sharing of their personal information. Any resident of California may exercise their rights by submitting a request on our Data Privacy Request Form . You may also email a request to > [email protected] . Your request will not be processed until your identity has been verified and your California residency has been confirmed.

F. Legal Rights.

Where applicable under local law, you may have the following rights regarding your personal information:

The right to access personal information we hold;
The right to know what personal information has been collected about you;
The right to have your personal information delivered to you or a third party in a usable electronic format (the right to data portability).
The right to correct your personal information if it is inaccurate;
The right to opt out of the sharing of your personal information with Group Companies and Business Affiliates;
The right to have your personal information deleted;
The right to object to how we use your personal information if the legal basis for processing that information is our legitimate interest.
Where we are using your personal information on the basis of your consent, and where applicable under local law, you have the right to withdraw that consent at any time.
Where you have granted consent to receive direct marketing communications from us, and where applicable under local law, you may withdraw that consent at any time.

If you wish to exercise legal rights you may have under applicable law; please submit your request through our Data Privacy Request Form. You may also email a request to [email protected].

So that we can better process your request, please provide the email you use to log into your account and your state/country of residence.

13. REVISIONS

This Privacy Policy is subject to occasional changes at our discretion. We will post any such changes to this page and may otherwise post other alerts on the Website or communicate such changes through email. If you disagree with any such changes, please cease using the Website. Continued use following the posting of any such changes indicates your acceptance of the changes. If we make any changes to this Privacy Policy that materially impact previously collected personal information about you, we will make reasonable efforts to provide notice and obtain consent to any such changes as may be required by law.

14. MINORS

Minors under the age of 18 may not use the Website. We do not knowingly collect information from children under 18 years of age. If you become aware your child or any child under your care has provided us information without your consent, please contact us according to section 15. Contact, below.

15. CONTACT

If you have any questions or concerns about this Policy or the way in which your personal information is used, please contact us at [email protected].